BSNL successfully made me lose my patience and I changed my mobile no. (though the new one is another BSNL connection as a stop gap measure).
I was not receiving any SMS in my cell since January last and repeated complains lodged with BSNL fell on deaf years. (the customer care people at BSNL are a stupid lot too. They insist on speaking wrong English with no sense of grammar or enunciation.) I also let go off the opportunity of knocking at the Consumer Forum's. I could have actually got rich with compensation claims. But, never mind. I doubt if BSNL regrets losing a few demanding customers like me.
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